Terms of Service

Rules and Guidelines for Using DealXChange Platform
Connect with Local Businesses Nationwide
Trusted by Millions of Customers

Terms of Service

Last updated: 16 February 2026

1. Acceptance of Terms

By accessing and using DealXChange, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all users of DealXChange, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Description of Service

DealXChange is an online marketplace platform that connects local businesses with customers across India. Our services include:

  • Business listings and advertisements
  • Product and service listings
  • Buyer-seller communication tools
  • Review and rating systems
  • Payment processing services
  • Search and discovery features

3. User Accounts

Account Registration

  • You must be at least 18 years old to create an account
  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account

Account Responsibilities

  • You are solely responsible for all activities under your account
  • You must not share your login credentials with others
  • You must keep your contact information up to date
  • You must not create multiple accounts without permission

4. User Conduct

You agree not to use DealXChange to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Post false, misleading, or fraudulent information
  • Harass, abuse, or harm other users
  • Post prohibited or illegal content
  • Transmit viruses, malware, or harmful code
  • Interfere with or disrupt the service
  • Attempt to gain unauthorized access to our systems

5. Business Listings

Listing Requirements

  • All business information must be accurate and truthful
  • You must have the right to offer the goods/services listed
  • You must comply with all applicable laws and regulations
  • You must not engage in deceptive or misleading practices
  • You must honor all commitments made to customers

Prohibited Listings

  • Illegal goods or services
  • Counterfeit or unauthorized products
  • Services that require professional licensing without proper credentials
  • Items that violate intellectual property rights
  • Weapons, explosives, or dangerous materials
  • Adult content or inappropriate material

6. Transactions and Payments

Payment Processing

  • DealXChange provides payment processing services through third-party providers
  • You agree to pay all fees and charges associated with your transactions
  • You must provide accurate payment information
  • You authorize us to charge your payment method for applicable fees

Refund Policy

  • Refund policies are determined by individual sellers
  • DealXChange is not responsible for seller refund decisions
  • Disputes will be handled according to our resolution process
  • Refund processing times may vary by payment method

7. Intellectual Property

You acknowledge and agree that all content and materials available on DealXChange, including but not limited to text, graphics, logos, images, and software, are the property of DealXChange or its licensors and are protected by intellectual property laws.

You may not use, copy, reproduce, distribute, or create derivative works of any content without our express written permission.

8. Reviews and Ratings

Review Guidelines

  • Reviews must be based on actual experience
  • Reviews must be honest, accurate, and not misleading
  • You may not post fake or paid reviews
  • You may not post reviews for competitors
  • You must not include personal information in reviews

Review Removal

  • We may remove reviews that violate these guidelines
  • We may remove reviews that are defamatory or offensive
  • We may remove reviews that contain personal information
  • We may remove reviews that are spam or irrelevant

9. Dispute Resolution

Resolution Process

  • First, try to resolve disputes directly with the other party
  • If direct resolution fails, contact our support team
  • We will mediate disputes in good faith
  • We may request additional information or documentation
  • Our decisions are final and binding on both parties

Limitation of Liability

DealXChange is not responsible for the quality, safety, or legality of goods or services listed on our platform. We do not guarantee the performance of any seller or the accuracy of any listing.

10. Termination

Termination by User

You may terminate your account at any time by following the account deletion process. Upon termination, your right to use the service will cease immediately.

Termination by DealXChange

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach the Terms.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEALXCHANGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

Our total liability to you for all claims arising from or relating to the service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify and hold DealXChange and its officers, directors, employees, and agents harmless from any and all claims, damages, losses, costs, and expenses, including attorneys' fees, arising from or relating to your use of the service or your violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of Mumbai, India.

14. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our platform prior to the effective date of the changes.

Your continued use of the service after such modifications constitutes your acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@dealxchange.in

Address: DealXChange, [Your Address], Mumbai, Maharashtra 400001, India

Phone: +91-XXXXXXXXXX

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