Privacy Policy

Introduction

DealXChange ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using DealXChange, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

• Name, email address, phone number
• Account credentials (username, password)
• Profile information and preferences
• Contact information for business listings

Usage Information

• Pages visited and time spent on our site
• Search queries and listings viewed
• IP address and device information
• Browser type and operating system

Business Information

• Business name, address, and contact details
• Business category and services offered
• Business registration documents
• Customer reviews and ratings

How We Use Your Information

To Provide Our Services

• Create and manage your account
• Post and manage business listings
• Connect buyers with sellers
• Process transactions and communications

To Improve Our Services

• Analyze usage patterns and trends
• Personalize your experience
• Develop new features and services
• Prevent fraudulent activities

To Communicate With You

• Send transactional emails and notifications
• Respond to your inquiries and requests
• Send marketing communications (with consent)
• Provide customer support

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

With Your Consent

• When you explicitly authorize us to share information
• When you choose to make your profile public
• When you connect with other users on our platform

Service Providers

• Payment processors for transaction processing
• Cloud hosting providers for data storage
• Analytics providers for website optimization
• Communication providers for email delivery

Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To prevent fraud or illegal activities
• To protect our users and the public

Data Security

We implement appropriate security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Access Control: Restricted access to personal data
• Regular Monitoring: Security audits and vulnerability assessments
• Data Backup: Secure backup systems and disaster recovery
• Employee Training: Privacy and security training for staff

Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Restriction: Limit how we use your information

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

• Required for basic site functionality
• Enable secure login and authentication
• Remember your preferences and settings

Analytics Cookies

• Help us understand how our site is used
• Improve our services and user experience
• Anonymous usage statistics and reports

Marketing Cookies

• Personalize advertisements and content
• Track marketing campaign effectiveness
• Used only with your explicit consent

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the updated policy on our website
• Sending email notifications for significant changes
• Displaying prominent notices on our platform
• Updating the "Last updated" date at the top of this policy

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Mumbai, India.